The Future of Quick-Service Transactions: Revolutionizing Payments with ePOSNow Countertop Duo and Tip Prompting
In the fast-paced world of quick-service transactions, efficiency and customer satisfaction are key. The ePOSNow Countertop Duo All-in-One Terminal is stepping up to meet these demands with a feature that's set to transform the payment experience: pre-set tip values right on the customer-facing display. Let's dive into how this innovative feature works and why it’s a game-changer for businesses and their customers.
How It Works
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Initiating Payment: When a sale is ready for payment, the process begins with a simple tap on the 'pay' button followed by selecting the credit card option. This action triggers a pop-up message that informs the cashier: "Tip requested, awaiting customer response on the customer-facing display."
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Customizing Tips: At this stage, businesses have the option to skip the tip prompt if they prefer. Choosing to skip will send the full transaction amount directly to the card reader. However, if you decide to proceed with the tip prompt, customers will see the "Add Tip" option on their side of the display.
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Pre-Set Tip Values: The ePOSNow Countertop Duo features preset tip values that are fully customizable, allowing businesses to set them to any percentage they choose. Additionally, customers have the option to enter a custom tip amount if they prefer to specify an exact amount.
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Completing the Transaction: After selecting a tip value or entering a custom amount, customers tap 'Continue.' The display will then show the total amount due, which will match the amount displayed on the card reader. Customers are prompted to insert, swipe, or tap their card to complete the transaction.
Why This Feature Matters
1. Accelerated Transactions: The pre-set tip values streamline the payment process, allowing for quicker transactions. This can be particularly beneficial during peak hours, reducing wait times and improving overall customer satisfaction.
2. Increased Tipping Rates: Clear and straightforward tipping prompts are shown to boost tipping rates significantly. By making it easier for customers to leave a tip, businesses can see an increase in gratuity, which helps to enhance employee satisfaction and potentially reduce labor costs.
3. Enhanced Customer Experience: Offering a smooth, intuitive payment experience not only benefits your staff but also creates a positive impression on your customers. With less hassle at checkout and more options for tipping, customers are likely to feel more satisfied with their transaction.
The ePOSNow Countertop Duo All-in-One Terminal is more than just a payment processing tool—it's a step into the future of quick-service transactions. By incorporating pre-set tip values and a customer-friendly interface, it simplifies the payment process, enhances tipping practices, and ultimately improves the customer experience.
If you're interested in upgrading your payment system and experiencing these benefits firsthand, don’t hesitate to reach out. Contact us at sales@mpipos.com or call 877-508-2831 to speak with one of our experts about the ePOSNow Countertop Duo.
Embrace the future of payment processing and elevate your business with cutting-edge technology!